Good to know
Everything clients usually ask, answered. If your question isn't here, call or text 612‑238‑0698.
The short version
Braiding hair is included in every price · $30 non-refundable deposit by CashApp or Zelle · balance in cash · free reschedule up to 48 hours before · arrive washed and blow-dried.
How do I book?
Text or email your style, your braider and two dates that work — see the booking page for exactly what to send. A $30 non-refundable deposit confirms your seat.
Is the braiding hair included?
Yes — braiding hair is included in the price. Come as you are; we bring the hair. No surprise add-ons.
How do I pay the deposit?
$30 by CashApp or Zelle. Details are sent once your time is confirmed. It's non-refundable, but it's applied to your final total. Card payments are coming.
What do I pay at the salon?
The remaining balance in cash, in person. Tips are never expected but always appreciated.
Can I reschedule?
Free reschedule up to 2 days (48 hours) before your appointment — the deposit moves with you to the new date.
What if I cancel late or don't show up?
Cancellations inside 48 hours and no-shows forfeit the deposit, because that time was held for you. A new deposit is needed to rebook.
What if I'm running late?
We hold your seat for 15–30 minutes. After that we may have to reschedule, or adjust the style to fit the remaining time — long styles need every planned hour.
Policy · arrive washed and blow-dried
Hair must come washed and blow-dried before your appointment. It means neater parts, less tension, and a style that lasts weeks longer.
Not blow-dried on arrival? A $20 blow-dry fee applies. Other prep, time permitting: wash $30 · $30 if hair is tangled · locs detox $60. You can add prep when you book.
How long does my natural hair need to be?
About about 4 inches (10 cm) — roughly enough to grip between two fingers. Not sure? Text us a photo.
Can I bring my child? A plus-one?
Children being braided (ages 5–13) are always welcome, with a parent or guardian staying for the appointment. For everyone else's calm, please keep plus-ones to a minimum.
What should I bring?
Just yourself, clean blow-dried hair, and something to pass the time — snacks, headphones, a laptop. Wi-Fi is yours. Parking is on site; Suite D is the second unit on your left.
How long will I be in the chair?
Cornrows 1.5–3 hours · medium knotless or box braids 4–6 hours · small sizes or extra length 6–8 hours. Your confirmation includes an estimate, and we'd rather be honest than optimistic.
How long do styles last, and how do I care for them?
Honestly, it depends on how you care for them. Wrap at night in silk or satin, oil the scalp gently, skip heavy products — and most styles keep their best weeks longer.
What if something isn't right with my style?
Tell us before you leave the chair — we'll perfect it on the spot, no charge. Once you leave, the style is considered accepted, so take your time at the mirror. We want you to walk out feeling incredible.
Do you braid children's hair?
Yes — ages 5–13, at a gentle pace, with age-appropriate styles from simple cornrows to beaded box braids. See kids' braids.
Question answered?
Let's find you a seat.
Book Your Appointmentor call / text 612‑238‑0698